Refund Policy

At TripsMover, we want you to have a seamless travel experience, but we understand that plans can change. Below are the details of our refund policy:

Flight Bookings

Non-Refundable Tickets:If you purchase a non-refundable flight ticket, unfortunately, we cannot offer a refund. However, in some cases, you may be able to apply the value of your ticket toward future travel, subject to airline terms and conditions.

Refundable Tickets:If your flight is eligible for a refund, you may request a full refund up to 24 hours before departure. A processing fee may apply.

Cancellations Due to Emergencies:In cases of unforeseen emergencies (e.g., illness, family emergencies), we may be able to assist with a change of booking. Documentation will be required.

Hotel Reservations

Free Cancellation:Reservations made with flexible terms allow you to cancel up to 24 hours before check-in for a full refund.

Non-Refundable Rates:If you opt for a non-refundable rate, cancellations will not be refunded. You may still be able to modify the booking date for an additional fee.

Special Circumstances:If your stay is disrupted due to an event outside your control (e.g., hotel closure, travel restrictions), we will work with the hotel to provide a full refund or credit.

Car Rentals

Flexible Cancellations:Car rentals can be canceled up to 24 hours before the pickup time for a full refund.

Prepaid Bookings:Prepaid car rentals may have stricter cancellation policies. Cancellation after the set deadline may result in a partial refund or no refund at all, depending on the rental company.

Vacation Packages & Tours

Package Refunds:For vacation packages, cancellations made 7 days in advance may be eligible for a full refund, minus a cancellation fee.

Tour Bookings:Cancellations of tours must be made at least [X] days before departure for a refund. Late cancellations may result in a partial refund or no refund.

How to Request a Refund

To request a refund, please visit our Customer Support page or contact us directly at [Customer Support Phone/Email]. Ensure you provide the following information for quicker processing:

• Booking reference number
• Name on the reservation
• Reason for cancellation
• Any relevant documentation (for medical emergencies, etc.)

Processing Time

Refund requests are typically processed within 3 business days. However, it may take longer depending on the service provider (e.g., airlines, hotels). Refunds will be issued to the original method of payment.

Changes and Modifications

If you wish to change your booking, please contact us as soon as possible. Changes to your travel dates, destinations, or accommodations may incur additional charges based on availability and the policies of the service providers.

Travel Insurance

We highly recommend purchasing travel insurance to protect your booking. This can help cover cancellation fees in case of unexpected events. You can learn more about insurance options [here].

Special Offers & Promotions

Refunds are not available for bookings made using promotional codes, vouchers, or special offers unless otherwise specified in the offer’s terms and conditions.